MechForex Privacy Policy

Our Commitment to Your Privacy

At MechForex, we prioritize the protection of your personal information and are dedicated to maintaining the highest standards of data security. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, purchase our AI-powered trading robot (Expert Advisor or EA), or utilize our services. By using MechForex, you consent to the practices described herein. We comply with applicable data protection laws, including GDPR and CCPA where relevant.

Last Updated: August 10, 2025. We may update this policy periodically; changes will be posted here with the revised date. Continued use of our services constitutes acceptance of any modifications.

Information We Collect

Personal Information

When you register, purchase our trading EA, or contact support, we may collect:

Contact details such as name, email address, and billing address.
Payment information processed securely via trusted third-party providers (we do not store credit card details).
Trading preferences or account settings shared voluntarily.

Non-Personal Information

We automatically gather:

Device and browser data, IP address, and usage patterns via cookies and analytics tools.
Aggregated performance metrics from the trading EA (anonymized and used solely for product improvement).

How We Use Your Information

To process transactions, deliver the trading EA, and provide customer support.
To send updates, newsletters, and promotional materials (with opt-out options).
To analyze usage patterns and enhance our trading robot's performance and user experience.
To comply with legal obligations and prevent fraud or misuse of our services.

Data Sharing and Security

Sharing Your Data

We do not sell your personal information. Data may be shared with:

Trusted service providers for payment processing, email communications, and analytics (e.g., Stripe, Google Analytics).
Legal authorities if required by law or to protect our rights.

Data Security

We implement robust security measures, including encryption, firewalls, and regular audits, to protect your data from unauthorized access. However, no system is entirely secure; we cannot guarantee absolute protection against all threats.

Cookies and Tracking

Our site uses cookies to enhance functionality and analyze traffic. Essential cookies enable core features, while analytics cookies help us improve the user experience. You can manage cookie preferences via your browser settings. By continuing to use our site, you consent to our use of cookies.

Your Rights and Choices

Access, correct, or delete your personal data upon request.
Opt out of marketing communications at any time.
For EU residents, additional rights under GDPR (e.g., data portability).

To exercise your rights, contact us at support@mechforex.com. We respond to verifiable requests within 30 days.

Contact Us

For privacy-related inquiries, please email support@mechforex.com. Your trust is essential to us, and we are committed to handling your data with the utmost care and transparency.